“The hotel is conveniently situated just a short stroll from Hagenbeck Zoo, making it perfect for animal lovers.”view full review
Park-Hotel Hagenbeck is an extraordinary 4-star hotel with a special location right next to the famous Hamburg zoo, featuring exotic interior details from Africa and Asia that create a unique ambience.
Creative, international cuisine is served in the Lindner Park-Hotel Hagenbeck's Augila restaurant with show kitchen. The restaurant offers garden views and room service is available.
Arctic Wellness Area
The arctic-themed Lindner fit & well area on the 5th floor includes two saunas and an infrared sauna. A fitness room provides great views of Hamburg, while the private roof terrace allows guests to unwind in sunshine.
Zoo-Adjacent Location
Park-Hotel Hagenbeck is a mere 0.5 km from Hagenbecks Tierpark and only 1 km from Tropen-Aquarium Hagenbeck. The hotel is 10 km from Hamburg city center and 10 minutes by car from Dammtor.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Unique Decor!
“The room's African theme was beautifully executed with matching furniture and decorations, creating a vibrant and immersive atmosphere.” view full review
Delicious Breakfast!
“The breakfast buffet offered an impressive variety, including freshly cooked omelets and a selection of fruits that set a good tone for the day.” view full review
Excellent Sauna!
“The sauna area was cozy and well-maintained, providing a perfect retreat to unwind and relax after a long day.” view full review
Family Friendly!
“The family room was thoughtfully designed, making it spacious and comfortable for both adults and children, ensuring a pleasant stay for all.” view full review
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4.5/5
based on 921 reviews
8.7
8.7/10 based on 3316 reviews
#20Â of 339 hotels in Hamburg based on Tripadvisor
Christian
United Kingdom,
FebruaryÂ
2025
8.2/10
The hotel offers a fascinating zoo-themed experience with unique decor and comfortable accommodations. I found the staff friendly and efficient, making my stay delightful. The breakfast had a variety of options, although I wished for clearer labeling. Despite some minor concerns with the overall dining experience, the hotel is ideally situated close to public transport and attractions like Hagenbeck Zoo.
Rooms
9.0
The rooms were spacious and themed nicely, contributing to a unique atmosphere. They were very clean and inviting.
Service
8.0
The service was prompt and efficient, especially with room service, making everything hassle-free.
Location
9.0
Located just a short walk from Hagenbeck Zoo and well-connected to public transport, the location is quite convenient for exploring the city.
Dining
7.0
Breakfast was enjoyable with good quality food, although some items could benefit from better labeling to avoid surprises.
Facilities
8.0
The hotel boasts distinctive zoo-themed decor, providing a whimsical environment that enhances the stay.
Georgia
United Kingdom,
FebruaryÂ
2025
6.8/10
I had a mixed experience at the hotel. The proximity to the zoo and the unique themed rooms were definite highlights, and the rooms were spacious enough for my family. However, I encountered issues with room cleanliness and service responses that left me feeling frustrated at times. Overall, it has its charms, but it needs improvement in certain areas.
Rooms
6.0
The rooms were spacious and themed, but I faced issues with cleanliness and functionality during my stay.
Service
5.0
While the staff were polite, I experienced delays and a lack of responsiveness to my complaints.
Location
9.0
Conveniently located near public transport and the zoo, making it easy to explore Hamburg.
Dining
7.0
The restaurant offered decent meals, but I encountered raw food that should have been addressed better.
Facilities
7.0
The facilities included a nice bar and animal-themed decor, but they could use upgrades.
Bob
United Kingdom,
FebruaryÂ
2025
7.4/10
I had a lovely stay at this hotel, which is conveniently located near Hagenbeck Zoo and the U-Bahn station for easy access to Hamburg's attractions. The themed rooms are unique and well-appointed. However, the service at the bar and restaurant left a bit to be desired, with long wait times and some staff seeming disinterested. Overall, it was a good experience, but improvements in service would elevate it further.
Rooms
8.0
The themed rooms were impressive and well-equipped, although some features felt a bit cheap.
Service
5.0
The bar and restaurant service was slow, and staff attitude could use improvement.
Location
9.0
Conveniently located near the U-Bahn station and directly next to Hagenbeck Zoo.
Dining
7.0
The food quality was high, but service issues marred the dining experience.
Facilities
8.0
The hotel has a nice range of facilities, including a spa, but service availability can be improved.
Benjamin
United Kingdom,
OctoberÂ
2024
6.4/10
While the hotel features some interesting design elements and is conveniently located near family-friendly attractions, my recent stay was overshadowed by a number of issues, particularly with room assignments and service responsiveness. The experience had its highs, like the spacious family room and the proximity to the zoo, but recurring problems dampened my overall enjoyment of the stay.
Rooms
6.0
The family room was spacious, themed, and comfortable, but I faced issues with the cleanliness and functionality, notably with draining and odor problems.
Service
5.0
Service encountered significant hurdles, especially regarding responsiveness to complaints, which was frustrating.
Location
9.0
The hotel's location is excellent, providing easy access to public transport and nearby attractions like Hagenbeck Zoo.
Dining
5.0
The dining options provided decent variety, but one major concern was the quality of the food, particularly with raw items.
Facilities
7.0
Facilities like parking and easy access to transportation were beneficial, although enhancements are needed overall.
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